Am I responsible for return shipping? Havenly Team Updated October 20, 2017 22:11 Follow If an item is damaged or defective, the seller will cover return shipping. If you have changed your mind and decided not to keep an item, you will be responsible for return shipping. Related articles How do I initiate a return? Does Havenly accept returns? How can I cancel an item on my order? How can I see a seller's return policy? Do you offer in-store pickup? Comments 0 comments Article is closed for comments.