Let us know about it! We encourage you to give open and honest feedback and collaborate to your heart’s desire until you’re completely satisfied. That's why we've incorporated the tools for this into the design process.
After receiving your concept or design, you’ll be asked to rate the look on a scale of 1 (“Not It”) to 4 (“Nailed It!”). You’ll also be given specific feedback tags to let your designer know what you didn’t love, and what you did, so all parties are on the same page.
Still feel like there is a disconnect between your vision and the designs you’re receiving? We've got a solution for that. Check out the terms of our Happiness Guarantee for more information!