The Host Store is a curated shopping experience where verified Airbnb hosts can purchase all the essentials needed to elevate their home and provide a delightful experience for their guests. You'll find basics like hand soap, luxuries like premium satin sheets and personal touches like home decor!
Why is Airbnb partnering with Havenly to create a Host store?
We know that hosting can be challenging and we’re working hard on making it as easy as possible for you. One of the things you’ve told us is that it can be hard to find well-priced, high-quality items for your listing, to give guests a great stay. We’ve partnered with Havenly, a trusted home design company, to help find the right items for your home. We’ve negotiated with providers of those items to provide the best prices for you, often lower than those you could find anywhere else. We hope you find things guests will love!
How can I trust that items in the Airbnb Host Store are high quality?
Together with Havenly, we’ve explored many brands to identify the perfect selection of items for your listing, based on design, country of origin, price, and quality. In many instances we’ve tested them ourselves! We’ve also reached out to vendors who traditionally supply the hospitality industry who make high-quality, durable products that are typically aren’t available for purchase by the general public. In the coming months we’ll continue to expand into new categories and offerings to ensure that you have the right products to equip your listing.
What is Havenly’s relationship with Airbnb?
Havenly is a leader in interior design, so they were a natural partner to create an online marketplace that could provide our hosts with access to some of the world’s top design brands including Pottery Barn, EO Products, as well as new and upcoming brands such as Casper and Parachute Home. The idea is to make your shopping easier and more convenient.
To take advantage of the Host Store, login here using your Airbnb verified email address.
Once in the store, you can browse all items or sort by room type & product type if you are looking for a specific item. You'll add products to your cart and checkout when ready. Below are a few articles that answer our most common order questions. If you need additional help, shoot us an email at firstname.lastname@example.org and our Customer Happiness team will get back to you right away!
How does the Havenly order process work?
When will my order be placed with your sellers?
How do I track my order?
When will I see shipping costs?
Will you honor seller promo codes?*
Does Havenly offer price matching?*
How does Affirm financing work?
*Our goal is to get you the best price possible! Most items in the Host Store will have a discounted price, shown as Exclusive Pricing. If you happen to find the item for a better price or have a seller promo code, you can apply those when you are checking out (the articles* above explain how to do this). If valid, our ordering team will apply the promotion that offers you the greatest savings, and this will be reflected in your order confirmation.